Frequently asked questions

Many problems can be fixed by yourself by following a few simple steps. Did the problem not get solved after reading the frequently asked questions? Don't hesitate to contact us. If the problem can not be solved by phone, then we will send a mechanic to your residence to solve the problem for you. Completely free of charge.

• I would like to change te rental contract to my roommate

  PLease fill in the change contractform on our website and sent it to us(by mail of post). After receiving this form the contract will be placed on the name of your roommate.

• I would like to rent a machine at wasautomatenverhuur.nl. Do I have to pay warrant?

  No, there os no warrant you have to pay. The only payment that has to be done is the rent. The machne will be delivered at the place in the house you want and demonstrated.

• I am not sure if it is technical possible to place a rented machine.

  If there is any doubt if there's a possibilty to place a machine you can make an appointment with our mechanic to take a look at your place.

• I have got an old machine, can you take it with you when you deliver the new machine?

  When there is enough space we can take the old machine with us for free.

• I am going to move to a new address and want to take the machine to my new address

  When you move, there are several possibilities. We can provide the equipment, for a fee, move or you do it yourself. When you do this yourself, it is important that we know this in advance. This in connection with any damage.

• The rented machine stopped working. How soon can you fix it?

  Repairs will be carried out within 3 workdays but most repairs will be carried out the same day.

• I would like to end the contract. How can i do this?

  Ending the contract is possible by phone or by mail. There is a 1 month ending term. After there has been contact we will make an appointment to pick up the machine(s). The contract will end after picking up the machine(s).

• I want to rent but i am not a student, is it possible for me to rent?

  We only rent to students.

• The washing machine does not spin more

  This often indicates a blockage of the filter. Check / clean the filter. The filter is at the front and at the bottom of the washing machine, often behind a cover or behind a plastic edge. First check that there is still water in the drum, if so let the machine first pumping. When the machine will not pumping please call. Also note that when you remove the filter, there always comes a little water. Keep so here a bowl with a cloth or towel to !!! If there are objects such as coins or buttons are found in the filter, remove it, and then placing the filter well. It may also be that the rinse hold or "not centrifugerenknop is enabled (some models only)

• The washing machine does not switch on

  Make sure the plug is in. If the plug is in there then check that the water be open. Also check the fuse box or fuse has not blown. Plug another device into the outlet to check.

• The washing machine has leaked

  Make sure the filter is correctly inserted and tightened properly. Also make sure the drainage hose is not out of the drain hose is hit and if the drain pipe is not clogged. Also, check the faucet and / or the hose leaks.

• The machine shakes violently during centrifugation

  Make sure the machine still firm and level. It may also be that the machine is loaded incorrectly. Shake the laundry loose and Remove any excess laundry.

• The laundry smells musty and not clean

  Possibly the filter is clogged. This allows the machine pumps the water after washing it away and continues to stand in the dirty laundry soap water. To clean the filter, see question 1. It may also be that the internal pipework of the machine are dirty with old soap residue. For this you can run a hot wash (90 degrees). As a result, hot water will flow through the pipes and so remove the old soap residue. Clean after the end of the hot wash the filter. It may also happen that the washing machine during the wash is not powerful enough rotates the drum. In this case, please call us.

• The dryer does not switch on

  Make sure the power cord is plugged in, and that no fuse is blown into the meter. Plug another device into the outlet to check. Make sure that the water container is not full (condenser dryer only). Make sure the door is firmly closed. Make sure the condenser is well placed.

• Drying takes too long

  Make sure the condenser is not blocked. Remove the condenser and clean by rinsing under the tap. Then drain it and reinsert properly. Make sure the lint filter is not clogged. These must be cleaned after each drying cycle. Make sure that the water container is not full. (condenser dryer only) Make sure the laundry is not stopped "te'nat in the dryer. If the laundry is still very wet, check the washer. See "Problems with the machine."

• The dishwasher is not going to

  Make sure the power cord is plugged in, and that no fuse is blown into the meter. Plug another device into the outlet to check. Make sure the door is firmly closed. Make sure the tap is open.

• The dishwasher does not drain the water off

  Make sure the filter is not clogged. The filter can be found on the bottom of the dishwasher. Make sure that the filter after cleaning is put back properly.

• The dishes are not clean

  Make sure the filter is not clogged. See also: 'The dishwasher drain the water off. " It can also happen that the holes in the spray arms obstructed. This is because the filter after cleaning is not properly replaced so that there are contaminants in the water circulation system. To do this the coil arms (both above and below) often can you just unclip it, or loosening a knob. Rinse them under the tap from the inside clean. After that place the spool arms in the correct order back again. Also check the loading of the dishwasher or the washing of rinsed before it went into the machine. Make sure there is salt in the salt container. We recommend filling them 1 x per month (with). Also make sure that nothing protrudes from under the tray and / or cutlery which the spoelarm is blocked