Privacy Policy

January 2018

Your privacy is of great importance to We therefore comply with the privacy law. This means that your data is safe with us and that we always use it properly. In this privacy statement we explain what we do with the information that we learn about you at the website of

If you have any questions, or if you want to know exactly what we keep track of you, please contact

Making online purchases

You can buy things on our website where we use your personal data to process and register the purchase.

For this we use your IP address, e-mail address, billing address, name and address details, telephone number and payment details. We need this because of the contract we conclude with you. We keep this information until your order has been completed and seven years after that (which is the legal retention obligation).

Handling orders

When you place an order with us, we use your personal data to be able to handle it properly. We may then give your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company.

For this we use your payment details, name and address details, IP address, e-mail address, telephone number and billing address. We need this because of the contract we conclude with you. We keep this information until your order has been completed and seven years after that (which is the legal retention obligation).

Contact form and Newsletter

With the contact form you can ask us questions or make requests.

For this we use your e-mail address, IP address, telephone number and name and address details. We do this on the basis of your permission. We will keep this information until we are sure that you are satisfied with our response and six months thereafter. This way we can easily access the information for follow-up questions. We can also train our customer service to become even better.

You can subscribe to our newsletter. Here you can read news, tips and information about our products and services. You can cancel this subscription at any time. Every newsletter contains an unsubscribe link. Your email address will only be added to the list of subscribers with your permission. This data will be kept until you cancel the subscription.

Your account

Certain parts of our website require you to register first. You will then need to provide information about yourself and choose a username. We use this to create an account, which you can log in to with that username and a password of your choice.

For this we use your name and address, telephone number, e-mail address, IP address and billing address. We have a legitimate interest in this. We will keep this information until you cancel the account.

We save this information so that you do not have to fill it in again and again and so that we can approach you more easily if necessary at the website. You can change information through your account whenever you want.


We would like to send you advertising about offers and new products or services. This is what we do:

  • via email

  • via social media

  • by phone

You can object to this advertising at any time. Every statement tells you how. Each email contains an unsubscribe link. You can block us or use the unsubscribe option. You can indicate this when you are called. You can also pass this on via your account. You can also pass this on via the portal.

Provision to other companies or institutions

Under no circumstances will we give your personal data to other companies or institutions, except if this is necessary for our website or if we are legally obliged to do so (for example if the police require this in the event of a suspicion of a crime).

Some partners are located outside the European Union. Social media buttons are included on our website. With this, the administrators of these services collect your personal data.


Our website uses cookies. Cookies are small files in which we can store information so that you do not have to fill it in every time. But we can also see that you visit us again.

When you visit our website for the first time, we show a message with an explanation about cookies. When surfing on our website, we assume that you agree to the use of these cookies.

You can disable the placing of cookies via your browser, but some things on our website will no longer work properly.

We have made agreements with other companies that place cookies about the use of cookies. However, we do not have full control over what they do with the cookies themselves. So also read their privacy statements.

Google Analytics

We use Google Analytics to keep track of how visitors use our website. We have concluded a processing agreement with Google. It contains strict agreements about what they are allowed to keep. We allow Google to use the obtained Analytics information for other Google services. We let Google anonymize the IP addresses.


Security of personal data is of great importance to us. We ensure that your data is properly secured with us. We constantly adjust the security and pay close attention to what can go wrong.

Changes to this privacy statement

When our website changes, we must of course also adjust the privacy statement. So always pay attention to the date above and check regularly for new versions. We will do our best to announce changes separately.

Viewing, changing and deleting your data

If you have any questions or want to know what personal data we have about you, you can always contact us. See the contact details below.

You have the following rights:

  • Receive an explanation of what personal data we have and what we do with it

  • Via social media

  • Access to the precise personal data we have have

  • Obsolete personal data removed

  • By phone

  • Have errors corrected

  • Withdraw permission

  • Object to a specific use

Please note that you should always clearly indicate who you are, so that we can be sure that we do not modify or delete data from the wrong person.

Submit a complaint

If you feel that we are not helping you in the right way, you have the right to file a complaint with the supervisory authority. This is called the Dutch Data Protection Authority.

Contact Information
Cuxhavenweg 5b
9723 JK Groningen

T: 085 273 1994